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Westcountry Storage
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Devon Storage 01626 821 971
Devon Self Storage 01392 434 805
Devon storage 01752 365 740
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Payment of Invoices

  1. All accounts are due on the invoice date or the previous business day if the due date falls on a Saturday, Sunday or public holiday.
  2. No payment will be deemed to have been made until we have received cleared funds.
  3. Cash payments can only be accepted between the hours of 8.30 a.m. and 5.30 p.m. Monday to Friday.
  4. Late payments will attract interest at 10% per month, calculated daily, on all over due accounts.
  5. Failure to pay the monthly storage charge will result in the customer being denied access to their unit and the contents will subsequently be sold by public auction to recover any losses incurred by Westcountry Storage Solutions.

Conditions for storage

  1. Westcountry Storage Solutions ("WSS") shall allow you to have use of the numbered self storage container shown overleaf and the land upon which it sits (the location of which is set out on the attached plan) in return for payment of the storage fee set out overleaf. The agreement will continue until terminated by either party on the giving of 14 days notice in writing.
  2. Your use of the container and land upon which it sits is by way of a Licence only and shall not give rise to a Lease. You acknowledge that, in exceptional circumstances and as is provided for below, WSS may gain access to your container.
  3. Access to the site is permitted between the hours of 8.00a.m. and 6.00 p.m. and any other time by prior arrangement only.
  4. You must not store any of the following in the container: food or perishable goods; plants, birds, fish, animals or any other creature; combustible or flammable materials; firearms, ammunitions, weapons or explosives; chemicals, radioactive materials, toxic waste, asbestos, or any other materials of a potentially dangerous nature; any items which emits fumes, smell or odour; any illegal substances, illegal items or items illegally obtained; compressed gases; any items of a high value requiring specialist storage.
  5. You warrant that any goods stored in the container are your own property or that the person who owns the goods have given you authority to store the goods in the container and that you are acting as their agent. You agree to indemnify WSS against any loss or damage suffered as a result of a breach of this warranty, to include any reasonably incurred legal fees arising from any action taken by any person who owns or has an interest in the goods.
  6. Trading is only permitted from the site if stipulated on the front of this agreement. Unless WSS has granted permission to trade, you may not use the container to carry out a business, as an office or to receive post or mail. You may not use the container for living accommodation under any circumstances.
  7. You agree to make payment for any services that you arrange to be provided to the container, such as telephone charges etc.
  8. Should you request the connection of electricity to your container, you agree to make payment direct to WSS for the cost of electricity supplied on request.
  9. You may not affix anything to the floor, walls or ceiling of the container. You will take all reasonable care when using the container. You will notify WSS immediately of any damage caused to the container, and agree to make payment for the cost of repair or replacement for any damage caused.
  10. You agree to comply with any reasonable directions given by WSS or it's staff.
  11. You agree to provide WSS with an inventory of the goods in the container upon request.
  12. Storage of the goods in the container is at your own risk. WSS recommend that you take out insurance, but there is no obligation upon you to do so. In the event that you choose not to take out insurance, WSS require your signature on an insurance disclaimer form.
  13. Payment is to be made Monthly in advance by way of standing order or Credit/Debit card. WSS reserved the right to charge interest on late payment at the rate of 10% per annum.
  14. WSS may alter the storage fee at any time on the giving of 28 days notice.
  15. In the event of payment being more than 7 days late, WSS will take steps to contact you as a reminder. You agree to make payment of the following administration charges: £5.00 per text message, £15.00 per letter, £10.00 per e-mail, £10.00 per telephone call.
  16. In the event of payment being more than 14 days late, WSS reserves the right to terminate the agreement. Upon termination your right to use the container and land upon which it sits shall be at an end and you will arrange for the removal of your goods with immediate effect.
  17. In the event of payment being more than 14 days late, WSS are relieved of any duty howsoever arising in respect of any goods; and shall be able to immediately exercise the lien described in clauses 18-21 below.
  18. You agree that WSS has a lien over any goods stored in the container until payment of the outstanding charges (and any administration costs) in full by way of cleared funds. After this lien becomes exercisable by WSS, you shall pay WSS fees and charges at the same rates as under this Licence and if this Licence has been terminated, the relevant rate at which such fees and charges will be payable by You will be the rate which was payable immediately prior to termination.
  19. You authorise WSS to refuse You and Your agents access to the container and any goods, to access the container and inspect and remove any goods to another container; and to hold onto and/or ultimately dispose of some or all of your goods.
  20. In the event that any outstanding charges (including administration charges) are not paid within 30 days or You fail to collect the goods after WSS has required You to collect them or upon expiry or termination of this Licence, WSS may, subject to clause 21, sell your goods and pass all ownership to them and use the proceeds of sale to pay first the costs incurred by WSS and secondly in paying Your outstanding charges (including administration charges) and to hold any balance for You. Interest will not accrue to You on the balance;
  21. Before WSS sells any goods, WSS will give you notice in writing of the amount of the outstanding charges and that in default of payment within 10 days of the date of the notice, that WSS will sell the goods. WSS does not agree to give you any further notice of any intended sale. WSS will sell the goods by any method(s) reasonably available to achieve a selling price reasonably obtainable in the open market, taking into account the costs of sale. If the goods cannot reasonably and economically be sold (for any reason whatsoever) or they remain unsold despite WSS' efforts, You authorise WSS to treat them as abandoned by You and to destroy or otherwise dispose of them at Your cost. You will pay the reasonable costs incurred in administering the debt collection and sale process described in this condition.
  22. WSS excludes all liability for loss or damage unless caused by his/her negligence or the negligence of staff.
  23. You agree to notify WSS of any changes to your contact details without undue delay.
  24. All goods must be removed from storage when the licence is terminated by either WCS or the client including any unwanted items, cardboard boxes etc. A charge of £100.00 plus VAT will be charged for cleaning  if the unit/container is not left in a good condition.

TERMS & CONDITIONS – Archive Customers

Payment of Invoices


  1. Payment is due on the due date and in respect of any sum being due under any other agreement between you and us, payment within seven days of that sum being requested by invoice.
  1. No payment will be deemed to have been made until we have received cleared funds.
  1. Cash payments can only be accepted between the hours of 8.30 a.m. and 5.30 p.m. Monday to Friday.
  1. Late payments will attract interest at 10% per month, calculated daily, on all over due accounts.
  1. Failure to pay the monthly storage charge will result in the customer being denied access to their archived goods.


Collection of overdue Accounts

Any cost incurred by Westcountry Storage Solutions in connection with the collection of overdue accounts will be payable by the customer.  These costs will include charges levied by a Third Party and be subject to a surcharge.


VAT must be paid as invoiced


Invoices are considered to be accepted, unless notification is received within 7 days of receipt.


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Self Storage Devon
Self Storage Devon
Ashburton Storage - The Old Quarry, Caton Cross, Ashburton, Devon, TQ13 7LH Tel: 01626 821971
Exeter Storage - The Old Coal Yard, Exmouth Junction, Exeter, Devon EX4 7AE Tel: 01392 434805
Plymouth Storage - The Energy Park, Ernsette Lane, Plymouth, Devon. PL5 2TT Tel: 01752 365740


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